Privacy Policy

Effective Date: 9/8/2024

At NLP Aqua Solutions, we are committed to protecting and respecting your privacy. This Privacy Policy (the "Policy") describes how we collect, use, and disclose personal information, including when you interact with our services, website (the "Site"), and SMS communications. Please read this Policy carefully. By using our Site and subscribing to our SMS services, you agree to the terms outlined here. If you do not agree, please do not use our Site or subscribe to our SMS notifications.

Information We Collect

We and our service providers may collect the following types of personal information from users:

Full Name
Phone Number
Email Address
Information you provide through our forms, such as inquiries, appointments, and requests
Information gathered through SMS opt-in forms or other methods of consent
Technical data, such as your IP address, browser type, and activity on our Site

How We Collect Information

We may collect personal information through:

1. Web Forms: When you fill out a form on our Site to inquire about our services, submit a "Contact Us" form, or opt in to receive SMS notifications.

2. SMS Subscription: When you consent to receive recurring SMS notifications and marketing messages from NLP Aqua Solutions, by opting in through a form or other consent method.

3. Social Media: When you interact with our social media pages or share publicly available profile information.

4.Cookies and Tracking: We may use cookies, tracking pixels, and other technologies to collect data regarding your interactions with our Site.

How We Use the Information

We use the information collected to:

• Provide and improve our services, including delivering relevant information and updates.

• Process inquiries and respond to your requests, including SMS notifications.

• Communicate with you via SMS or email about your inquiries, appointments, or promotional offers.

• Send marketing and promotional messages, subject to your consent.

• Conduct analytics to improve our services and offerings.

• Ensure compliance with A2P messaging requirements, including message frequency and opt-out mechanisms.

SMS Communications

By opting in to receive SMS communications from NLP Aqua Solutions, you agree to receive recurring messages about services, promotions, and appointment reminders.

• Message Frequency: Message frequency may vary.

• Message and Data Rates: Standard message and data rates may apply.

• Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us at 515-250-9277.

• Privacy: No mobile information will be shared with third parties for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How to Manage Your Information

You have the right to:

• Opt-Out of SMS Communications: Reply STOP to any message to unsubscribe from SMS notifications.

• Review or Update Your Information: Contact us to request changes to your personal information.

Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee its absolute security.

Changes to This Policy

We may update this Policy from time to time. Any changes will be posted on this page, and your continued use of our Site or SMS services after such changes constitutes your agreement to the updated Policy.